EAGTAC-USA / illuminationGear
We handle all Waranty support and repairs for items purchased from EagTac-USA aka illuminationGear, here in Florida USA.
Items purchased from other Dealers, including from eBay or AMAZON ~ MUST be returned directly to that seller for refund, exchange, and/or contacted for Warranty Questions & Support.
If the Selling Dealer refuses to take care of you ~ WE WILL ~ But we require knowing who the selling Dealer was so your concern can be resolved.
Our eMail is: sales@EagTac-USA.com
Please eMail us information on the product/model, the issue, and troubeshooting steps taken thus far so we have documentation.
(please DO NOT call us ~ we are happy to help via eMail)